Friends, Family Members & Loved Ones

We have many family members and loved ones who are wanting to check-in and support their loved one here at LifeStream. With our communities closed for the safety of our Residents, our Associates, as well as you their friend/family member, we are not allowing direct access to any of our Residents.

We so appreciate your willingness to help and want to facilitate your support. So with these community closure conditions in place, we’d like to provide some support guidelines for your loved one/family member.

Who Will be Providing Support/Help?Novel Coronavirus COVID-19

As best as possible, we’d like your help in identifying and limiting the number of people helping to 1 or 2 people per Resident. Please call us at the phone number indicated here and provide us with the name, cell phone and email address for those who are designated to assist. If you have previously provided your contact information, there is no need to call.

    • LifeStream at Cook Health Care — 623-933-4683
    • LifeStream at Northeast Phoenix — 602-569-0508
    • LifeStream at Sun Ridge — 623-583-5482
    • LifeStream at Thunderbird — 602-938-5500
    • LifeStream at Youngtown — 623-972-2371
    • Short-Term Rehab at LifeStream — 623-933-4683

How to Request Assistance

Assisted Living and Skilled Care

The needs of your loved one residing in one of our Assisted Living or Skilled Care communities are covered (e.g. food, supplies, medicine). Should they have a need beyond this, please do let us know. We stand ready to support you.

Independent Living

If your loved one that is in one of our Independent Living communities has a need (e.g. food, supplies, medicine, etc.), they can, of course, reach out to you directly. Or, we will also assist in coordinating communication of that need.

It is very helpful to us if you can coordinate and support as many of your loved one’s needs as possible. However, if you are unable to do so, we can provide support for Independent Living Residents as follows:

    • Additional meals: Temporarily add a meal plan (talk with the community’s Executive Director about pricing)
    • Limited grocery shopping
    • Assistance arranging for pharmacy deliveries
    • Urgent-care home visits (for non-COVID related illness)
    • NEW Option ‘Breakfast to Go’: Cereal, milk and fruit delivered for the next morning ($1.50/day available starting Monday, April 6)

Drop-offs MUST be Done at the Front Office/Desk

If you are delivering items to your loved one, please drop the item(s) at the FRONT DESK, and we will ensure the items are delivered promptly.

We Encourage LOTS of Phone Calls, Emails and Video Chats

Our goal is to dramatically reduce our Resident’s outside exposure to this highly contagious virus by closing our community to visitors. We encourage you, with our whole heart, to have as many of your family members reach out with phone calls, video chats and emails. Those are always fun and welcomed events with our Residents. Should your loved one not have a video capable device, reach out to us, and we will do the best we can to facilitate this communication.

We stand ready to support you and your loved one, our Resident, through this very challenging time. Please contact us at, or call our info line at 623-933-8753. Lastly, for more information, we will continue to provide updates to Residents, Families, and Associates through our dedicated web page:


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Stepping Forward TogetherWorking Our Way Back to Community

At LifeStream, the importance of personal connection is foundational to who we are — a driving force behind our core values. Our focus on deep knowing relationships and authentic connectedness throughout our communities has always been important to us, and to you. We were all made to be in community with one another. Because of this...

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