Novel Coronavirus | COVID-19

LAST UPDATE:  March 30, 2020

Resident and Family Information

March 30, 2020

In our recent communication to Independent Living residents, LifeStream provided further guidance surrounding the closed community’s COVID-19 safety procedures (click to view Memo). To dramatically reduce Resident’s exposure to this highly contagious virus, we asked Residents to continue partnering with us in three important ways:

  1. Please do not allow visitors in your home;
  2. Please do not leave campus for any reason; and,
  3. Please do not gather together with fellow Residents.

We were made to be in community with one-another, which is why these restrictions and isolation procedures are very difficult. That being said, for the sake of our Resident’s health, for their neighbor’s health, and for our Associate’s health, LifeStream continues working hard to encourage our Residents to stay home, stay safe and stay well.

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More COVID Information:

COVID-19 | Why the Drastic Response?

March 21, 2020

Right now in Arizona, we are all seeing and experiencing such a drastic and sweeping response to slow the spread of Coronavirus (COVID-19). This video, by PBS Digital Studios and It’s OK To Be Smart, explains very simply, and understandably, why this is happening — and why LifeStream continues to deploy measures to keep our Residents, Families and Associates as safe and as healthy as possible.

Letter from the President

March 17, 2020

To Our LifeStream Residents, Family and Friends,

The Novel Coronavirus (COVID-19) continues to be front and center of every news cast, talk show, social media site, and our day-to-day conversations with everyone that we encounter. We have been praying for those who are affected by the virus, and those families whose world has been turned upside down in an instant. While admittedly there is much fear and uncertainty in the world, we ask you to join us in remaining comforted by – and trusting in – the provident, loving God we serve.

At LifeStream, our highest priority is the safety and well-being of our Residents, Associates, family members and our communities. LifeStream’s dedicated Associates are trained well – and practice – to respond to emergencies and disasters. While COVID-19 is like nothing the world has seen, these same emergency procedures apply now. The response team we deployed weeks ago, activated these emergency procedures and they are being fully employed today. Take heart that at LifeStream, we are well prepared to respond to an outbreak, should one occur at our communities.

Information continues to change rapidly and we will continue to be very proactive in our response to guidance by the CDC and our state governing authorities. We know you want to be informed, so we have established a special webpage: www.LifeStreamLiving.com/coronavirus where you will find our latest updates. We have also established an information line at 623-933-8753 that you may call and leave your questions. Understandably, we believe there will be a high number of calls to this number, so we ask in advance for your patience. We will make every effort to respond quickly to all messages received.

LifeStream communities remain safe for Residents and Associates. We continue to strongly recommend that all Residents, Associates, guests, and service providers protect themselves and those with whom they come in to contact. Please follow the CDC recommendations of washing hands frequently, covering mouth and nose when coughing and sneezing, keeping a distance of 6 feet between you and others, avoiding touching your eyes, nose and mouth, and seeking medical care if you have symptoms.

Proverbs encourages us with following wisdom, “The prudent see danger and take refuge, but the simple keep going and pay the penalty” (Proverbs 22:3). Rest assured that LifeStream is acting with prudence, and not out of fear, for the Lord God Almighty is still on the throne and Jesus is right beside us.

LifeStream remains confident in the God we serve, and continues to diligently protect the Residents we are called to serve.

Again, if you have questions or concerns, please call our hotline at 623-933-8753 or email us at info@lifestreamliving.com.

May God Bless and Protect You and Your Family,

Ronald E. Estes
President & CEO

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Coronavirus Update

March 15, 2020

In response to the spread of the Novel Coronavirus (COVID-19), the Center for Medicare and Medicaid Services (CMS), Maricopa County Public Health (MCPH) and Arizona Department of Health Services (ADHS) have continued to provide guidance for older adults who have a significantly greater health risk as it pertains to the COVID-19 virus. LifeStream has been hard at work to safeguard our Residents, their family members and our Associates. In addition to limiting outside exposure from visitors and the avoidance of crowds, CMS, MCPH and ADHS are now recommending that we CLOSE our communities to all Non-Essential Visitors (Essential visitors defined below).

LifeStream takes our responsibility to our Residents, family members, and Associates very seriously. In addition to community closures to non-essential visitors, for our Resident’s continued protection and health, LifeStream has made the following changes to operations and services our in our communities.  LifeStream is accountable to our Residents, Associates, Family members, and our Communities for how we respond to the COVID-19 outbreak. These measures are for everyone’s safety and will only be in place as long as absolutely necessary to accomplish that goal.

Independent Living

  • Community Closure to ALL Non-Essential Visitors.
  • Essential visitors will undergo a daily health screening, temperature monitoring and approval for each visit.
    • Essential Visitors are defined as: Those visitors who are medically necessary (e.g. physicians), authorized suppliers and vendors, or those who have been cleared on an individual basis (such as in compassionate, end-of-life cases) by the community Executive Director.
  • All group/congregant activities are canceled.
  • Off-Campus Trips are canceled. We are developing a plan for our Associates to handle all shopping for groceries and supplies for each Resident.
  • Off-Campus/Day Trips with Family are very strongly discouraged.
  • Group meals canceled: We are now delivering the meals directly to our Residents.
  • Access to licensed areas (our Assisted Living and Skilled Nursing Care Centers) are canceled subject to the “essential visitor” definition noted above.
  • LifeStream Associates will undergo a daily health screening, temperature monitoring and approval before they can work their shift.

Assisted Living and Skilled Nursing

  • Community Closure to ALL Non-Essential Visitors.
  • Essential visitors will undergo a daily health screening, temperature monitoring and approval for each visit.
    • Essential Visitors are defined as: Those visitors who are medically necessary (e.g. physicians), authorized suppliers and vendors, or those who have been cleared on an individual basis (such as in compassionate, end-of-life cases) by the community Executive Director
  • All group/congregant activities are canceled.
  • Off-Campus/Day Trips with Family are very strongly discouraged. If you choose to take your family member out of our building, we will be required to quarantine him/her to a very limited area to ensure there is not potential exposure to other Residents.
  • Group meals canceled: All meals will be delivered to the Resident’s room.
  • LifeStream Associates will undergo a daily health screening, temperature monitoring and approval before they can work their shift.

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Letter from Our President

Click here to read.

Frequently Asked Questions

Click here to read.

Residents and Family Communications

Independent Living

Assisted Living & Skilled Nursing Care

LifeStream Update | COVID-19VIDEO: Why the Drastic Response

Right now in Arizona, we are all seeing and experiencing such a drastic and sweeping response to slow the spread of Coronavirus (COVID-19). This video explains very simply, and understandably, why this is happening — and why LifeStream continues to deploy measures to keep our Residents, Families and Associates as safe and as healthy as possible.

Watch Video
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